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ASTRON ENERGY UNLOCK AMAROK PROMOTION

TERMS AND CONDITIONS

Please read these terms and conditions (“Terms”) carefully. The Terms set out below apply to all participants entering the Astron Energy Unlock Amarok Promotion (“Competition”) conducted by Astron Energy (Pty) Ltd ("Promoter"). If you do not agree to be bound by all of the Terms, then please refrain from entering the Competition. Instructions on how to enter into the Competition and all prizes form part of the Terms. Participation in the Competition is deemed to be your acceptance of the Terms and an acknowledgement of your legal capacity to enter the Competition. Entries not complying with any of the Terms will be invalid and be of no force and effect.

Limitation of risk, legal responsibilities and liability:
Clauses 10, 11, 12 and 17 below are important because they limit and exclude liability and legal responsibilities that Astron Energy and other third parties or entities may otherwise have to you. As a result of these clauses, your rights and remedies against us and these other parties/entities are limited or excluded. These clauses also limit or exclude your right to recover from, or make claims against, Astron Energy for losses, damages, liability or harm you or others may suffer as a result of your participation in the competition. Clauses 12 and 17 are particularly important because you take on risk, legal responsibilities and liability. In terms of these clauses, you accept responsibility for and indemnify Astron Energy against various risks, damages, harm, and injury which may be suffered by you and others for what is stated in this clause.

This Competition is supported on the Astron Energy South Africa Facebook Page(@AstronEnergy https://www.facebook.com/astronenergy), Astron Energy South Africa Twitter Handle (https://twitter.com/AstronEnergySA) and Astron Energy South Africa Instagram Page (@Astron_Energy - https://www.instagram.com/astron_energy), and the Astron Energy website – https://www.astronenergy.co.za. This Competition is supported by various marketing efforts to drive awareness.

The Promoter reserves the right to amend these terms and conditions at any time during the Competition. The onus rests on the Participants to check the relevant website for updates to the Terms and Conditions.

Eligible Contestants:
1. The Competition is open to all South African permanent residents and all South African citizens over the age of 18 (eighteen) years at the date of entry (“Participants”) except for Excluded Participants. The Competition is only taking place in the Republic of South Africa.

Excluded Contestants:
1. The Competition is not open to the directors, the members, the business partners, and the employees of the Promoter, and the Promoter’s sales agents, advertising agency staff, advisors, consultants, associated companies, and/or the supplier of any goods or services in connection with the Competition (whether that person is employed by the Promoter or not). This includes, but is not limited to, the Promoter’s Branded Marketer Network and their employees, the Promoter’s Service Stations, M&C Saatchi Abel, M&C Saatchi Connect, Standard Bank South Africa, FreshStop, COLONYCampaigns, and the immediate family members of aforesaid persons (including, but not limited to, spouses, life partners, parents, grandparents, siblings and children), and any other person who is controlled directly or indirectly by the Promoter, as well as the associated companies of entities or persons mentioned in this clause 2, including holding companies and subsidiaries, their employees, agents, subsidiaries and consultants. The Competition is also not open to any of the Promoters’ service station operators, staff and their immediate families (including, but not limited to, spouses, life partners, parents and children).

Duration:
1. The Competition commences on Thursday, 17 April 2025 at 00h01 and will end on Saturday, 31 May 2025 at
2. Any entries received outside of the duration of the Competition will be invalid, automatically disqualified, and will not be considered.

Entry Mechanism & Entry Conditions:
1. In order to enter the Competition, a Participant must:
  1. Spend R500.00 (five hundred rand) or more on any fuel and lubricants sold on the forecourt of any of the Promoter’s service stations located in the Republic of South Africa within the duration of the Competition;
  2. request the receipt and retain the receipt as proof of purchase;

Only the original unique till slip(s) for your purchase(s), dated and timed before the date and time of your entry, and clearly displaying purchase of the qualifying product(s) to the minimum value of R500.00 (five hundred rand) will be accepted. The receipt must not be written on or tampered with in any way. Should a potential winner not be able to provide the original or a scan or photograph of the original unique till slip to the Promoter on request, that potential winner will be disqualified. The qualifying products are subject to availability at time of purchase.

Enter via the following channel:
- WhatsApp
  1. Save the WhatsApp number +2766 479 2431, enter keyword AMAROK, and follow prompts
  2. Promoter shall not be responsible for telecommunication failure on the part of the Participant’s service provider.
  3. 08h00 to 17h00, Monday to Friday, excluding Public Holidays.

We recommend saving copy of your till slip on your cellphone as proof of purchase is required for verification purposes.

Number of entries:
1. A winner may only win once during the Competition
2. Multiple entries are permitted. However, each Competition entry must be for separate purchases of R500.00 or more in a single purchase on fuel (petrol or diesel) and/or lubricants and in accordance with entry requirements. Multiple entries of the same purchase will result in immediate disqualification.
3. If any entry was made in a manner, which, in the Promoter’s discretion, provides the participant with an unfair and undue advantage over other entrants, such a Participant will be disqualified from this, and all future Competitions, run by the Promoter. Should there be any dispute in this regard; the Promoter’s decision will be final. The Promoter reserves the right to withhold prizes from any such person, and to reclaim any such prize if a breach of this rule is subsequently discovered.
4. The promoter reserves the right to disqualify any entry made by a participant using a till slip in respect of a purchase of fuel which the participant paid for using funds belonging to an employer, company or any other natural or juristic person (i.e. the participant paid for the qualifying fuel using another person’s money). Should there be any dispute in this regard; the Promoter’s decision will be final. The Promoter reserves the right to withhold prizes from any such person, and to reclaim any such prize if a breach of this rule is subsequently discovered.

Prizes:

Eligible Contestants stand a chance to win:

a) 1 of 4 Volkswagen Amarok Double Cab 125KW
b) 4x Members of Standard Bank UCount Rewards programme at the time of the draw, will each receive 350,000 (R35,000) UCount Rewards Points. The Standard Bank UCount Rewards terms and conditions apply.

Selection of a Winner:
Winners will be randomly selected by means of a computer-generated random draw, each week from the pool of valid entries of Eligible Contestants on the 3 June
The four UCount Rewards winners will be randomly selected by means of a computer-generated random draw, the Winners details will be forwarded to Standard Bank UCount, who will automatically award the Winners the prize of 350,000 (R35,000) UCount Rewards points, by crediting the Winner’s UCount Rewards account provided each Winner:

has indicated via either method of entry in clause 4 (Entry Mechanism & Entry Conditions) that they are a UCount Rewards member; and
has used their qualifying Standard Bank personal or business Credit, Cheque or Debit Card to pay for fuel to enter the Competition; and
is further validated by Standard Bank UCount Rewards as being an ACTIVE UCount Rewards Member during the Competition Period and at time of draw

Contacting of a Winner:
1. COLONYCampaigns (PTY) Ltd, the company nominated by the Promoter (‘Notifier’) will contact a potential prize Winners by telephone (“Telephone Call”) to the cell phone number used to enter the Competition by that potential prize Winner.
2. The Notifier will endeavour to contact the Winner once every day for 3 consecutive working days after their name is drawn and leave a voice message (if possible to do so), in order to verify their details. However, if the Winner cannot be reached and does not return the call within 24 hours of the last voice message being left on the third working day of attempting to contact a Winner, the prize will be forfeited and another Winner will be selected in accordance with the provisions of the Terms.
3. Such contacted potential prize Winner, will then be required to provide:

their proof of the purchase;
a copy of their ID;
Completed Winner’s release form (which will be provided by Colony Campaigns, the fulfilment company nominated by the Promoter);
1. Potential Winner(s) will be required to provide information stipulate in Clause 8 (c) within 48 hours from receiving the Telephone Call by the Notifier, failing or refusing to do so for any reason, the potential Winner will be deemed to have rejected the Prize and shall have no claim against the Promoter, and it shall revert to the Promoter, who will conduct another random draw to select a Winner.
2. The Winner (s) will be required to provide their proof of purchase (/till slip) connected with their winning entry. The details contained in the original till slip retailed by the Winner must match those in the Winner’s entry. If the details in the Winner’s original proof of purchase do not match those of the winning entry, that Winner will be disqualified and the Promotor will conduct another random draw to select a Winner.
3. A potential prize Winner is not an actual Winner, until his/her status as an Eligible Participant is confirmed, their entry submission is validated, and his/her qualifying documents (including proof of the transaction) are completed and submitted to the Promoter or someone nominated by the Promoter. Entrants’ and Winners’ personal information will be handled in accordance with Clause 14 below.

Validation of a Winner:
1. The Notifier will be responsible for all Winner validation and fulfilment of prizes.

Winner Prize Redemption:
1. The Promoter shall not be responsible for any delay in delivery or failure of the safe delivery of prizes.
2. The Promoter reserves the right to request proof of identity and proof of residency/ address (to the Promoter’s satisfaction in its discretion) before issuing the prize.

Prizes, or any unused portion thereof, are non-refundable, non-transferable or exchangeable.

The Winner of the 2024 Volkswagen Amarok Double Cab 125KW, will be required to collect their vehicle from the Astron Energy Service Station within the province/ town in which they entered from within 20 working days. Details of the handover to be provided to the verified winner.
1. The travel costs that a Winner may incur to collect their prize is for their own account.
2. If the winner does not have a valid driver’s license they must be accompanied by a person who does when collecting the vehicle

Volkswagen will assist with the licensing and registration of the motor vehicle.

The Promoter will arrange insurance prior to the vehicle being handed over to the winner. The winners will be responsible for insuring the motor vehicle, at the winners own costs, upon receipt of said vehicle from the Promoter and provide copy of insurance certificate.

Forfeiture of the prize:
1. If a prize has not been claimed or collected after 72 (seventy-two) hours of it being allocated to a Winner, or no reasonable effort is made on the part of the Winner to claim the prize, then the prize will be forfeited and will be allocated to a new Eligible Contestant that is selected in accordance with the provisions of the Terms. The Promoter and its promotional and advertising agents, merchandisers and organisers shall not be responsible for any decline of acceptance of prizes for any reason.
2. The prizes shall not be awarded (and entries disqualified) if entry procedures or these Terms have not been adhered to or if the Promoter detects and/or suspects any irregularities or fraudulent practices.

Limitation of Liability:
1. If for any reason, this Competition cannot be run as planned because of infection by computer virus, bugs, tampering, unauthorized intervention, technical failures or any other causes which corrupt or affect the administration, security, fairness, integrity or proper conduct of this Competition, the Promoter reserves the right in its sole discretion to cancel, terminate, modify or suspend the Competition subject to any written directions under applicable legislation. The Promoter also reserves the right in its sole discretion to disqualify any individual who the Promoter has reason to believe has breached any of these conditions or engaged in any unlawful or other improper misconduct calculated to jeopardize the fair and proper conduct of the Competition. The Promoter’s legal rights to recover damages or other compensation from such an offender are reserved. Therefore, the participant waives their right which they may have against the Promoter and hereby acknowledges that they will have no right of recourse or claim of against the Promoter, even if caused by the negligence of the Promoter.
2. The Promoter is not responsible for any problems or technical malfunction of any telephone network or lines, computer on-line systems, servers, or providers, computer equipment, software, technical problems or traffic congestion on the Internet or at any website, or any combination thereof, including any injury or damage to participants or any other person’s computer related to or resulting from participation in or down-loading any materials in this Competition.
3. If required by the Minister of Trade and Industry and Competition, the National Consumer Commission or for whatever other reason, the Promoter will have the right to terminate this Competition with immediate effect and without notice of such termination. In such an event, all Participants hereby waive any rights, which they may have against the Promoter and hereby acknowledge that they will have no recourse or claim of any nature whatsoever against the Promoters.
4. The Promoter reserves the right to delete any information uploaded by a Participant which the Promoter, in its absolute discretion, believes is illegal, obscene, offensive or defamatory, or infringes the intellectual property rights of a third party, or is otherwise inappropriate for a campaign designed for mass audience entertainment.
5. The Promoter will not be liable for any loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss) or for any personal injury suffered or sustained in connection with the Competition and or prize/s except for any liability, which cannot be excluded by law. The Promoter will not be responsible for any incorrect, inaccurate or incomplete information communicated in the course of or in connection with this Competition, if the deficiency is occasioned by any cause outside the reasonable control of the Promoter, including without limitation, technical malfunctions or failures or warranties (including warranties and functionalities of the prizes).
6. If any provision of these Terms is found to be invalid or unenforceable by any court of competent jurisdiction, then that provision shall be severed from these Terms and shall not affect the validity or enforceability of any remaining Terms

Standard Bank assumes:
1. no risk and/or liability whatsoever for the failure of any technical element in the Promotion which may result in an Participant’s entry not being successfully submitted and/or a Prize Winner not successfully receiving or taking up a Prize. Once a Prize Winner accepts a Prize, such Prize Winner accepts such Prize at his/her own risk.
2. no liability whatsoever for any direct or indirect loss, harm or damage arising from an entrant's participation and/or any Prize awarded in the Promotion or for any loss or damage, howsoever arising. All persons, whilst participating in this Promotion, indemnify and hold Standard Bank harmless for any loss, damage, harm or injury (whether arising from negligence or otherwise) which may be sustained as a result of any claim, costs, expense, loss or damages which may be made by any third party.

Promoter’s Decision Final:
1. The Promoter’s decisions on all issues regarding the promotion will be final, binding and no correspondence will be entered into. The Promoter also reserves the right to:
  1. correct any errors or omissions regarding the Promotion, including on any published material; or
  2. suspend or terminate the Promotion, on written notice at any time, and such cancellation or termination shall be deemed to have taken effect from the date of such notice.
2. The Promoter’s decision to disqualify an entry is final and no correspondence will be entered into.

Use of Personal Information:
1. The Promoter collects personal information about the Participants (including identification, contact and address information) in order to contact them about the Competition and where appropriate, verify their identity to award and deliver prizes. Personal information will be handled in accordance with the Protection of Personal Information Act Number 4 of 2013 (“POPIA”).
2. Only those Participants who opt-in to receive future communications from the Promoter will also be contacted for future promotions and communication related to the Promoter.

Publication of Winner(s):
1. Eligible Participants that are selected as Winners, consent to having their names published, subject to a right of refusal, via the Promoter’s Social Media platforms

Further Participation by a Winner:
1. The Promoter may, after a Winner has been publicly announced, request that such Winner agrees in writing or otherwise to endorse, promote and advertise the goods or services of the Promoter, at no cost or expense to the Winner subject to right of refusal. The Winner may also be required to take part in publicity campaigns for broadcasting or publishing purposes and will be requested to consent to having their photograph taken for all press releases and/or social media. The Winner is entitled to refuse this request.
2. Prize Winners, on acceptance of prizes, may be requested to be identified in publicity, broadcastings or publications with Promoter’s internal or external communications including social media, subject to a right of refusal. The Winner is entitled to refuse this request. Upon winning, their names (first name, last initial and town of residence) may also be announced on the Caltex Facebook page. Winners that take part in any publicity will not be entitled to any payment or other remuneration for such publicity or otherwise. The Winner is entitled to refuse this request.
3. Participants warrant that they have full rights to the content that they upload and that the use of the said material shall not constitute a breach of any third party’s copyright or other intellectual property rights.
4. Participants agree that by uploading their “images” and comments, they grant permission to the Promoter to use the images, comments or any part thereof unless specifically refused / declined consent/permission, in any and all media for the Promoter’s business purposes, including promotional/marketing purposes with no consideration payable to the participants. Such permission is perpetual and irrevocable. Participants release and agree to hold harmless the Promoter and all acting with their authority from any liability for such use and from any other claims arising from such use.
5. Social media sites include but are not limited to, Facebook, Twitter, Instagram, YouTube. Original content includes but is not limited to, any piece of written content, audio or visual video or sound clips, images, photographs.
6. If Participants include any personal information of third parties in content that they upload or other information provided to the Promoter for purposes of the Promotion, they must be legally permitted to provide such information and to grant the permission referred to in clause 14, in respect of such information. Each Participant indemnifies the Promoter against any losses suffered or claims made against the Promoter as a result of the Participant not being legally permitted to provide such information or grant the Promoter permission to use it.
7. Content created for the promotion may not be in any way derogatory or harmful to any party; public, entrants or promoters. Such content shall be removed and the creator banned from the site. Content which is seen to do the following shall be removed from the site and the creator will be banned: content that is perceived to be spam, the collection of personal information, content that serves a commercial purpose or content that is deemed malicious. The Promoter reserves the right to remove any such content from the site without prior warning. The Promoter reserves the right to judge these pieces of content and will use their own discretion in determining whether or not they are outside the guidelines set out in these terms and conditions.

Indemnification:
1. All Participants and Winners indemnify the Promoter, its directors, employees, contractors, advertising agencies, advisors, suppliers and agents against any risks, loss, claims or ownership arising from:
  1. the use or disposal of the prize including, but not limited to, accident, injury, harm, or loss;
  2. their participation in the Promotion, including any costs associated with such participation;

against any direct, indirect, special, incidental, consequential damages or loss of any kind regardless of how this was caused, and whether it arose under the law of contract or delict or otherwise, because of the Participants entrance to the Promotion;

any subsequent transfer or exchange of the prize; and/or iv. any lawful cancellation or termination of the Competition or the correction of any errors or omissions within the Duration of the Competition.

This means that even if the Promoter is negligent, you will have no claim against them for any harm listed above.
Neither Promoter nor its agents or distributors will have any liability in relation to this Competition.
The Promoter reserves the right to carry out reasonable due diligence to help ensure that the use of any such person in advertising or publicity for the Competition will not bring the Promoter or any of the Promoter’s brands into public disrepute, contempt, scandal or ridicule or reflect unfavourably on the Competition as determined by Promoter in its sole discretion.

Data Privacy:
1. For the purposes of this clause, the following definitions shall apply:
  1. "Applicable Law" means any applicable South African law, including inter alia, the common law, statute, subordinate legislation, treaty, guideline, directive, rule, by-law, regulation, ordinance, protocol, code, standard, requirement, order, judgment, injunction, award or decree of any applicable governmental authority having the force of law;
  2. “Data Breach” means any loss, damage or unauthorised access or acquisition of Personal Information;

“Data Protection Authority” means an independent public authority that is legally tasked with overseeing compliance with Data Protection Legislation in the relevant jurisdiction, and includes South Africa’s Information Regulator who is established in terms of section 39 of POPIA;

"Data Protection Legislation" means any Applicable Law related to data protection or data privacy laws, including but not limited to POPIA, the Electronic Communications and Transactions Act 25 of 2002 and the Consumer Protection Act 68 of 2008;
“Data Subject” means the person to whom Personal Information relates;
"Personal Information" means all information relating to individuals that is Processed in terms of this Agreement and where applicable, information relating to an identifiable, existing juristic person, and also has the meaning given to an equivalent term under Data Protection Legislation;

"Process" means any operation or activity or set of operations, whether or not automatic concerning Personal Information including to collect, receive, record, organise, collate, store, develop, retrieve, consult, use, disseminate or perform any other act or action, including any other act or action which may be treated or defined as "process" or "processing" in terms of any applicable law (including Data Protection Legislation). The word "Processed" shall have a corresponding meaning;
“Representatives” means, in respect of a person, the directors, officers and employees employed by, and contractors, consultants and agents engaged by, the person;

“Responsible Party” means a public or private body or any other person that, alone or in conjunction with others, determines the purpose of and means for Processing Personal Information, and also has the meaning given to an equivalent term under Data Protection Legislation;

The Promoter will comply with its obligations under Data Protection Legislation in relation to Personal Information in respect of which it is the Responsible Party.
The Parties acknowledge that the Promoter may from time to time receive, transfer or otherwise Process Personal Information under the Agreement. The Promoter will process all Personal Information processed in connection with its performance in terms of the Agreement in accordance with all Applicable Law including Data Protection Legislation, this clause and all reasonable requests from time to time with respect to protecting Personal Information, including restricting employee and agent/sub-contractor access to Personal Information.
To the extent that the Promoter Process Personal Information as an “Operator” (as defined in the Data Protection Legislation) on behalf of an entrant / Eligible Participant or in performing its obligations under the Agreement, the Promoter must:
1. only Process Personal Information for the purposes of performing its obligations under the Agreement or as otherwise authorised in writing;
2. treat all Personal Information which comes to its knowledge as confidential and not disclose such information without prior written consent, except as required by law;

not sub-contract the Processing of Personal Information to a third party, or transfer the Personal Information outside of South Africa, without prior written authorisation;

secure the integrity and confidentiality of Personal Information in its possession or under its control by taking appropriate and reasonable technical and organisational measures to protect Personal Information against loss, damage, unauthorised destruction and unlawful access or Processing;
immediately notify the other Party where there are reasonable grounds to believe that Personal Information has been lost, damaged, accessed or acquired by any unauthorised person;
assist each other to comply with any of its obligations under Data Protection Legislation in relation to Personal Information Processed, notification of Data Breaches, requests by Data Subjects for access to, or correction or deletion of, their Personal Information and any investigation or assessment conducted or direction given by a Data Protection Authority;

except as required by law or agreement between the parties, return or destroy all Personal Information when it is no longer required for purposes of this Agreement, on termination of the Agreement for any reason, if required by law or on request be either Party at any time.

Unless otherwise agreed between the Parties in writing, the obligations of this clause shall survive expiration or termination of the Agreement for any reason.
For further details regarding this Processing, please see the Promoters privacy statement: https://www.astronenergy.co.za/privacy-policy

Applicable Law and Jurisdiction:
1. Independent registered auditors and/or attorneys will oversee this Competition.
2. The laws of South Africa apply to this Competition and to the exclusion of any other law. Entrants submit to the exclusive jurisdiction of the courts of South Africa.

Contact the Promoter:

For any queries, do contact the Promoter’s Customer Service Centre via email zaservice@astronenergy.co.za or phone 086 030 0860 during operating hours: Monday to Friday, 07h00 to 17h00, excluding Public Holidays. Physical address 5 Century Boulevard, Century City, 7441.

*Disclaimer: Information was correct at time of publishing but may be subject to change.