We expect our suppliers to share our commitment to ethical, safe and responsible business practices and support our Values of safety, results focused, integrity and courage,  people centric, collaboration and synergy, as set out in the Astron Energy Code of Conduct and our Responsible Sourcing Policy.

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We're committed to creating a culture where everyone feels free to speak openly about conduct they believe is not in line with our Code of Conduct policies or law.  The Raising Concerns platform is available to report suspected breaches of the Astron Energy Code of Conduct.

Should you wish to raise such a concern please click here.

Please note that if your concern is related to customer service within our retail network, you can click here to log a complaint.

This document sets out Astron Energy (Pty) Ltd. (1911/0011054/07) allocation mechanism in terms of the Petroleum Pipelines Act of 2003.

Allocation Mechanism - Read More

Uncommitted Capacity - Read More

Third Party Access Application Form - Read More

Our aim is to limit any site closures and disruption to operations, while ensuring strict adherence to safety protocols. However, this may vary from site to site depending on the construction and rebrand work that is required. 

Allocation Mechanism - Read More

Uncommitted Capacity - Read More

Third Party Access Application Form - Read More

The purpose of this Manual is to provide information to assist in a request for access information in terms of the PAIA from Astron Energy (Pty) Limited (referred to as “the Company”, “we” or “us” throughout this Manual).

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Astron Energy Proprietary Limited (Astron Energy or we) respects the right to privacy and confidentiality and is committed to protecting your privacy, by ensuring that your personal information is collected and processed properly, lawfully and transparently.  

We subscribe to the conditions of the Protection of Personal Information Act (POPIA) to ensure that you are always protected when providing us with personal information.

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Astron Energy General Terms and Conditions for Sale of Products

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This notice ("Cookies Notice") explains how Astron Energy Proprietary Limited ("we", "us" or "our") uses cookies and similar tracking technologies on our website.

It also tells you how this applies to a website user ("you"). We have described what these technologies are, why we use them, and your rights to control our use of them.

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This notice relates to Astron Energy Botswana Proprietary Limited ("we", "us", "our"). As a company registered and operating in Botswana, we are a "data controller" in terms of the Botswana Data Protection Act of 2024 ("DPA").

We are required to comply with the DPA and any other laws which apply to our relationship with you

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